1. Introduction
At Uniplex Media, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with the Protection of Personal Information Act, 2013 (POPIA). This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or use our services.
2. Information We Collect
We may collect personal information such as your name, contact details, email address, phone number, company name, delivery address, and billing information when you engage with us. We also collect information that you provide when requesting a quote, placing an order, or uploading files for printing. In addition, certain information may be collected automatically when you use our website, including usage data through cookies and analytics tools.
3. How We Collect Information
Your information is collected directly from you when you submit forms, contact us, or place an order. It may also be collected when you upload designs or files for production purposes. In some cases, information is gathered automatically through website technologies such as cookies. We may also receive relevant information from third parties where necessary to complete your order, such as courier services.
4. How We Use Your Information
We use your personal information to provide our printing, branding, and related services, including processing your orders and delivering your products. Your information is also used to communicate with you regarding your enquiries, quotations, and project updates. In addition, we may use your information to improve our services, enhance your experience on our website, and comply with legal and regulatory obligations. Your information will only be used for the purpose for which it was collected.
5. Sharing of Information
We may share your personal information with trusted third parties who assist us in delivering our services, such as courier companies, payment processors, and service providers involved in fulfilling your order. In certain cases, we may also disclose your information if required by law or regulatory authorities. We ensure that all third parties handle your information responsibly and in accordance with applicable data protection laws.
6. Cookies and Website Usage
Our website uses cookies and similar technologies to improve your browsing experience and to better understand how visitors interact with our site. This allows us to enhance functionality and improve our services. You have the option to disable cookies through your browser settings if you prefer not to allow their use.
7. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We are committed to maintaining the confidentiality and security of your information and continuously review our systems to ensure adequate protection.
8. Retention of Information
We retain your personal information only for as long as it is necessary to fulfill the purpose for which it was collected, to comply with legal and regulatory requirements, and to maintain proper business records.
9. Your Rights
In accordance with POPIA, you have the right to access the personal information we hold about you and to request that it be corrected or deleted where necessary. You may also object to the processing of your information or withdraw your consent at any time. Requests can be made by contacting us using the details provided below.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites and encourage you to review their policies separately.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be published on this page.
12. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, you may contact us at:
Uniplex Media
Email: hello@uniplexmedia.co.za
Phone: 082 756 8090
Address: 132 Bellairs Dr, Northriding, Randburg, 2162
